Team Leader, Tenant Services

Job No: JA274
Location: Marion

Team Leader, Tenant Services 

Social & Community Services Level 5

Full-time, permanent role


Are you amazing?!

Join our team of amazing people working towards a better future for all.


  • Diverse, innovative and growing organisation
  • Competitive remuneration package that includes salary packaging benefits


About us:

We are a growing and innovative social enterprise supporting more than 8,500 South Australians each year through housing and community services. We believe decent, stable and affordable housing in safe and resilient neighbourhoods is the foundation for helping people lead the best possible life.

Together, we are improving lives and building strong, connected communities.

The opportunity: 

As the Team Leader, Tenant Services your focus will be to lead and coordinate a skilful tenancy team to deliver a highly responsive and professional tenancy and housing management service across a diverse property portfolio. Your ability to build effective working relationships will be exhibited in your communication with external stakeholders as well as internal collaboration with the broader Housing Services team to contribute to the planning and development of policies and procedures. 

Our ideal candidate will be passionately committed to creating successful and sustainable tenancies that contribute to thriving communities while achieving better outcomes for tenants and organisational effectiveness.

About you:

  • Degree or tertiary qualifications in Social Work, Business Administration, Property or relevant equivalent (or lesser qualification complemented by substantial relevant experience) - essential
  • Demonstrated experience in Community Housing sector or Property sector and knowledge of tenancy management principles - essential
  • Demonstrated experience in managing a residential tenancy portfolio - essential
  • Demonstrated experience managing staff - essential
  • Understanding of not-for profit growth housing provider compliance requirements - desirable

What we offer: 

  • A supportive, flexible work environment with a strong focus on staff wellbeing
  • Great professional development opportunities
  • Generous salary sacrifice benefits
  • A You are Amazing Day – an extra day of leave to spend however you want!

Meet some of our amazing staff here!


How To Apply:

To apply for this role, please fill out the questions below. On the following page you'll be asked to add your resume, make sure you have this ready before you apply. 

Applications close Sunday the 11th of November, 2018.

The Position Description is available by clicking here or for further confidential inquiries please contact Adrianna Burnes-Nguyen, Manager Tenant Services on 8275 8700.


Junction Australia promotes a Child Safe Environment.  We encourage applicants of Aboriginal or Torres Strait Island descent or other cultures to apply.

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